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Administrative Services

This is the Cartrack department that you should contact to clarify any questions regarding your contract, invoices, payments or other administrative matter.

OPERATING HOURS: 8:00 a.m. to 5:00 p.m. (Monday to Friday)
WEEKEND HOURS: 8:00 a.m. to 13:00 p.m. (Saturday)
Telephone: +267 713 75 075

Permanent Support Service

The permanent support service, which is a dedicated and specially trained service team, is prepared to respond to any emergency situation, car theft or accident, and lead the entire process of resolving it.

OPERATING HOURS: 24 hours a day, 365 days a year.
Telephone: +267 7132 7681

Facilities and repairs

The safety of your car is our main concern. Our installers are selected and trained according to a rigorous process to ensure that Cartrack maintains a high and consistent level of quality of its facilities. Quality control procedures are regularly carried out to increase our standards. As a consequence of this, our products and services are trusted by most car manufacturers.

To provide you with a superior service, in most cases our installers will travel to your location in order to ensure that Cartrack’s system is installed in the most convenient way for you. Our units are non-intrusive and impeccably integrated in your vehicle.

This is the department you should contact to schedule, reschedule, or unselect the facilities and repairs in your vehicles.

OPERATING HOURS: 8:00 a.m. to 5:00 p.m. (Monday to Friday)
WEEKEND HOURS 8:00 a.m. to 13:00 p.m. (Saturday)
Telephone: +267 7138 2840


Plot 22148
Gaborone West Industrial
Gaborone, Botswana

TELEPHONE: +267 390 1303
EMAIL: technical@cartrack.co.bw

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